Terms of service

MIDFLOWER Terms & Conditions

These Terms & Conditions (“Terms”) govern your access to and use of the website https://www.midflower.com/ (“Website”), and the relationship between you (“you”, “your”, “User”) and MIDFLOWER Pte. Ltd. (“we”, “us”, “our”).

By accessing or using our Website, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you must not use our Website or purchase products or services from it. 


1. Agreement to Terms

By using this Website, creating an account, submitting an order, or otherwise accessing any service, you agree to be legally bound by these Terms and all policies referenced herein.


2. Changes to Terms & Website

We may modify, update, or revise these Terms at any time without prior notice. Updated Terms will be effective immediately upon posting on the Website. It is your responsibility to review these Terms regularly. Continued use of the Website after changes indicates your acceptance of the updated Terms. 

We also reserve the right to modify or discontinue any feature of the Website at any time without liability.


3. Account Registration

If you create an account on the Website, you agree to:

  • Provide accurate, current, and complete information.

  • Maintain the security of your account credentials.

  • Notify us promptly of any unauthorized use of your account.

You confirm that all information provided is truthful and that you are not impersonating a third party. 


4. Privacy & Personal Information

We collect and use your personal data according to our Privacy Policy. By using the Website and services, you consent to the collection, processing, and storage of your information as outlined in that policy. 


5. Security & Fraud Prevention

To protect against unauthorized use of payment methods, identity verification and fraud prevention checks may be performed. By placing an order, you consent to such checks, and you acknowledge that additional verification may be required before order acceptance. 


6. Acceptable Use

You agree to use this Website in compliance with all applicable laws and regulations. You must not:

  • Interfere with the Website’s normal operation,

  • Upload harmful software or content,

  • Attempt to gain unauthorized access to other systems connected to the Website. 


7. Orders & Contracts

All orders placed through the Website are offers to purchase products and are subject to acceptance, availability, and verification.

A contract between you and MIDFLOWER is formed only when we confirm acceptance of your order via email or upon shipment of the ordered goods, whichever occurs later. 

We may refuse or cancel orders for any reason, including suspected fraud or violations of these Terms.


8. Pricing & Payment

Prices displayed on the Website are in the currency shown and exclude taxes unless otherwise stated. You are responsible for any applicable import duties or taxes for international deliveries.

Payment methods accepted include major credit or debit cards and other approved payment providers. All payments must be authorized by the payment provider. 


9. Shipping Risk & Delivery

Risk of loss or damage to products passes to you upon delivery to the address provided. We are not responsible for incorrect address information supplied by you.


10. Return & Cancellation Rights

If you have purchased as a consumer, you may cancel your order within 14 days of receiving the goods. For details on how to cancel and return products, please refer to our Returns Policy.


11. Intellectual Property

All content on this Website, including text, images, logos, and trademarks, belongs to MIDFLOWER or its licensors. You may view and print individual pages for personal, non-commercial use only. Unauthorized use, reproduction, or distribution is prohibited. 


12. Limitation of Liability

To the fullest extent permitted by law, MIDFLOWER and its affiliates shall not be liable for any indirect, incidental, special, or consequential loss arising out of the use of this Website or any products purchased through it.


13. Third-Party Links

Our Website may contain links to third-party sites for convenience. These links are provided “as is” and do not imply endorsement. We are not responsible for the content or practices of linked sites.


14. Governing Law & Dispute Resolution

These Terms are governed by the laws of Singapore. Any dispute arising under these Terms shall be resolved exclusively in the courts of Singapore.


15. Reviews & User-Generated Content

If you submit reviews or content to the Website, you grant MIDFLOWER a perpetual, royalty-free license to use that content globally in any media. You represent that you hold all rights necessary to grant such license.


16. Contact Information

For questions about these Terms, please contact us at:

support@midflower.com